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    Symbal Website Terms of Use

    Last Updated: January 2, 2026

    Symbal, Inc. ("Symbal," "we," "us," or "our") provides this website (the "Website") to you. These Website Terms of Use (the "Terms") govern your access to and use of the Website located at https://www.symbal.co (and any successor or related domains we control).

    By accessing or using the Website, you confirm that you have read, understand, and agree to be bound by these Terms and our Privacy Policy (the "Privacy Policy"), which is incorporated by reference and forms part of this agreement (collectively, the "Agreement"). If you do not agree, do not access or use the Website.

    If you accept the Agreement on behalf of a company, practice, or other legal entity, you represent and warrant that you have authority to bind that entity. In that case, "you" and "your" refer to that entity.

    We may update, modify, suspend, or discontinue the Website (or any part of it) at any time. We may also revise these Terms. If we revise them, we will post the updated version on the Website and update the "Last Updated" date. By continuing to use the Website after changes are posted, you agree to the revised Terms. If you do not accept the revised Terms, your only remedy is to stop using the Website.

    Platform Terms Control. Symbal also offers a proprietary software-as-a-service platform (the "Platform") governed by separate terms (the "Platform Terms"). If there is any conflict between these Website Terms and the Platform Terms, the Platform Terms govern solely with respect to your access to or use of the Platform.

    ARBITRATION AND CLASS ACTION WAIVER. Sections titled "Binding Arbitration" and "Class Action Waiver" affect your legal rights. Please read them.

    Capitalized terms not defined here may have the meanings provided in the Privacy Policy.

    1. No Medical Advice

    The Website is provided for general informational purposes only. Symbal does not provide medical care, medical opinions, medical advice, diagnosis, or treatment through the Website, and Symbal does not determine whether you should seek medical attention.

    The Website and any materials on it are not a substitute for professional medical advice, diagnosis, or treatment. Always seek advice from a qualified healthcare provider regarding any medical condition or questions. Never disregard or delay obtaining professional medical advice because of something you read on the Website.

    Using the Website does not create a doctor-patient relationship (or any provider-patient relationship) between you and Symbal. If you believe you may be experiencing a medical emergency, call 911 or your local emergency number immediately.

    Any reliance on the Website or Website materials is at your own risk.

    2. Privacy and Personal Information

    Your use of the Website may involve the collection or transmission of personal information. Our practices are described in the Privacy Policy, which is incorporated by reference.

    3. Intellectual Property; Website Content

    3.1 Website Content

    The Website may include text, graphics, images, videos, tutorials, documentation, software, designs, and other materials provided by Symbal or on Symbal's behalf (collectively, "Content"). Unless otherwise stated, Symbal or its licensors own the Content. The Content is protected by U.S. and international intellectual property laws.

    3.2 Limited Permission

    Subject to your compliance with the Agreement, Symbal grants you a limited, revocable permission to access and view the Website and Content for your personal or internal business purposes. No other use is permitted without Symbal's prior written consent.

    3.3 Restrictions

    You may not copy, reproduce, publish, distribute, publicly display, publicly perform, modify, create derivative works from, sell, license, transfer, or otherwise exploit the Website or Content for any commercial purpose, except as expressly permitted by the Website's intended functionality.

    If you violate any part of the Agreement, your permission to access the Website and Content terminates automatically, and you must promptly destroy any copies you have made.

    3.4 Trademarks

    Symbal names, logos, and related marks are Symbal trademarks ("Symbal Trademarks"). Other marks may belong to third parties ("Third-Party Trademarks"). Nothing grants you a right to use any trademarks without the owner's prior written permission. Any goodwill arising from use of Symbal Trademarks inures to Symbal's benefit.

    3.5 Site Look and Feel

    The Website's layout and look-and-feel may be protected by trade dress and other laws. You may not imitate or copy any portion of the Website's distinctive design or presentation.

    4. Acceptable Use Guidelines

    By using the Website, you agree that you will not:

    We may block, limit, or terminate your access to the Website at any time if we believe you have violated these guidelines or for other reasons consistent with these Terms.

    5. Feedback

    If you provide suggestions, ideas, feedback, or other input about the Website or our services ("Feedback"), you agree that Symbal may use the Feedback for any purpose without restriction, compensation, or attribution. Please do not submit confidential information through the Website or via email unless Symbal has expressly requested it and provided a secure method.

    6. Disclaimers; No Warranties

    THE WEBSITE AND CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SYMBAL DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND ERROR-FREE OR UNINTERRUPTED OPERATION.

    The Website may contain errors, inaccuracies, or omissions. Symbal may make changes, corrections, or improvements at any time without notice.

    Some jurisdictions do not allow certain warranty disclaimers, so some of the above may not apply to you.

    7. Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY LAW:

    SYMBAL WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR BUSINESS INTERRUPTION ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE WEBSITE OR CONTENT, EVEN IF SYMBAL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    SYMBAL'S TOTAL LIABILITY FOR ANY DIRECT DAMAGES ARISING OUT OF OR RELATED TO THE WEBSITE OR THESE TERMS WILL NOT EXCEED ONE HUNDRED DOLLARS ($100).

    Some jurisdictions do not permit certain limitations of liability, so some of the above limitations may not apply to you.

    8. Third-Party Websites and Links

    The Website may include links to third-party websites or resources ("External Sites"). Links are provided for convenience only. Symbal does not control External Sites and is not responsible for their content, policies, or practices. Access External Sites at your own risk.

    9. Indemnification

    You will indemnify, defend, and hold harmless Symbal and its affiliates, and each of their officers, directors, employees, agents, and representatives (collectively, "Symbal Indemnitees") from and against any third-party claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your breach of the Agreement; (b) your misuse of the Website or Content; or (c) your violation of any third-party rights, including intellectual property, privacy, or publicity rights.

    Symbal will provide prompt notice of the claim and reasonable cooperation (at your expense), and you will have control of the defense and settlement, provided you may not settle any claim in a way that imposes obligations on Symbal without Symbal's prior written consent.

    10. Compliance with Laws

    The Website is controlled from the United States. We make no representation that the Website or Content is appropriate or available for use outside the United States. If you access the Website from outside the U.S., you do so at your own risk and are responsible for compliance with applicable local laws.

    11. Suspension and Termination

    Symbal may restrict, suspend, or terminate your access to the Website (in whole or in part) at any time, with or without notice, and without liability, including if we believe you have violated the Agreement or if we determine it is necessary for security, operational, or legal reasons.

    12. Binding Arbitration

    Any dispute, claim, or controversy arising out of or relating to the Agreement, the Website, or any related products or services (each, a "Dispute") will be resolved by binding arbitration governed by the Federal Arbitration Act ("FAA").

    YOU AND SYMBAL AGREE THAT EACH PARTY WAIVES THE RIGHT TO A TRIAL BY JURY AND TO BRING OR PARTICIPATE IN A LAWSUIT IN COURT, EXCEPT THAT EITHER PARTY MAY BRING AN INDIVIDUAL CLAIM IN SMALL CLAIMS COURT IF IT QUALIFIES.

    Arbitration will be administered by JAMS under its then-current rules. Arbitration may occur by documents, phone, video, or in person. If in person, it will take place in the county where you reside, unless the parties agree otherwise.

    Each party will pay JAMS fees in accordance with JAMS rules. Judgment on the award may be entered in any court with jurisdiction.

    This section does not prevent either party from seeking provisional or injunctive relief in court to protect intellectual property or confidential information.

    13. Class Action Waiver

    To the fullest extent permitted by law, you and Symbal agree that Disputes will be brought only on an individual basis. No Dispute may be brought as a class, collective, representative, or private attorney general action, and the arbitrator may not consolidate claims or preside over any form of class proceeding.

    14. Equitable Relief

    You acknowledge that unauthorized use or disclosure of Symbal's confidential information or intellectual property may cause irreparable harm. Symbal may seek injunctive or equitable relief in any court of competent jurisdiction to protect its rights, in addition to any other remedies.

    You consent to the personal and subject matter jurisdiction of state and federal courts located in California for purposes of such injunctive or equitable relief.

    15. Governing Law; Forum

    The Agreement is governed by the laws of the State of California, without regard to conflict of laws principles, except where federal law applies (including the FAA with respect to arbitration).

    Where court proceedings are permitted under these Terms, the parties consent to exclusive jurisdiction in the state and federal courts located in California and waive objections to venue or inconvenient forum.

    16. Miscellaneous

    16.1 Survival

    If the Agreement terminates, provisions that by their nature should survive will survive, including Sections 1, 3, 5 through 16.

    16.2 Assignment

    You may not assign the Agreement without Symbal's prior written consent. Symbal may assign the Agreement in connection with a merger, acquisition, reorganization, or sale of assets.

    16.3 No Waiver

    Failure to enforce any provision is not a waiver.

    16.4 Entire Agreement

    The Agreement is the entire agreement between you and Symbal regarding the Website and supersedes prior discussions and agreements about the Website.

    16.5 Headings

    Headings are for convenience only and do not affect interpretation.

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